"For creative micro-businesses who need to keep on top of day-to-day tasks, Headway is a reminder and work facilitation tool that makes running a small creative business easy. Unlike Reminders, the product won’t interrupt your day, instead it’ll send you an email with a task list you can manage, at a time you decide on and even let you launch each task from that email."
As a designer who was running several projects, it could be a challenge to meet the needs of those projects, from having enough content ready for my blog and social media, to designing and making new products and keeping up with client requests and invoicing. I daydream about my ideal productivity app and haven't quite been able to find one that combines reminders and actually help me out in areas where I was a little lost. I knew that I wasn't the only one having this problem.
Without giving away all my hard work, here are just a few of the results.
Finding out how other people look for content.
Sketching is great for figuring it all out.
See it from the users perspective.
Just a few of Headway's user stories.
There were 3 participants, all of whom were very comfortable with browsing the internet, were in creative careers and had some knowledge of small business. I let them know that this was about testing the site, not them and if there were any confusing parts, it just meant they were very good at error finding! I explained what I was doing and that the recording was for my education and to help me take notes incase I miss anything. I asked them if they had any questions.
I used FaceTime and placed it as a small window to the bottom right of the computer monitor and occupying the rest of the screen was the browser window. I used QuickTime Player to record the whole screen, including audio, thereby capturing what the participant was doing within the browser and their reactions as they went through the process.
I found that I would be better with less information. It was too distracting, so I cut down a lot of the information that was initially in the card sort in order to streamline the process.
Just a sample of findings from the user testing.
Summary of my contributions to this project: